|
 |
|
Webinars help your team improve |
February 28th 4:00 - 5:00 p.m.
"Managing Expectations"
Positive outcomes are the result of work well done AND expectations reasonably set. At this webinar, you'll learn
* Why we tend to over-promise
* How to minimize surprises
* The importance of the wrap-up message
March 22nd 4:00 - 5:00 p.m.
"How to have those difficult conversations"
Whether you're managing people, dealing with clients, or talking to your spouse and kids, sometimes unpleasant topics must be discussed. At this session, you'll learn
* How to stop avoiding the unavoidable
* How to embrace the third-party perspective
* Why you might not know what you think you know
* How to end the conversation for a better outcome
March 27th 4:00 - 5:00 p.m.
"Cross-selling--it's good for your clients"
Many CPAs and Consultants struggle with the idea of selling, even to their existing clients. But your clients need other services you provide, and they benefit from learning about them. At this session, you'll learn
* How to uncover your clients' needs
* How to focus on benefits rather than services
* Why not cross-selling can cause you to lose clients - forever!
March 29th 11:00 - Noon
"Silence is Golden!"
We live in a noisy society. Breaks in conversation are often seen as uncomfortable.We've forgotten the value of being quiet.At this webinar, we'll discuss
* When silence can help you make a stronger point
* How silence can improve relationships
* Where appreciating silence can help you close deals
* Why silence really is golden!
April 25th 4:00 - 5:00 p.m.
"Stress Busters"
Work, the economy, aging, life in general - all these things can add
to your stress level. Stress makes you less productive and erodes
your health. At this webinar, you'll learn
* How stress affects your performance
* How your "sense of control" affects your stress level
* How to set boundaries to reduce stress
* Three simple things you can do today to manage your stress
April 26th 11:00 - Noon
"Would I work for me?"
Managing people is hard work - maybe the hardest work in business.
Learning to manage effectively is critical to team success. At this session,
you'll learn
* What employees want from their managers
* Why accountability is the glue that holds a team together
* The most important skill a manager can have.
Register at least 48 hours before the webinar start time. Login information will be provided 24 hours before each webinar.
Webinars can be customized for your team. Call us at 704-315-9090 to talk about your particular needs.
|
|
|
 |
|
